FAQ
Call for service
- 251-402-8678
Frequently Asked Questions
Have questions about your heating and cooling system? You’re not alone. We’ve compiled answers to some of the most common questions our customers ask about HVAC maintenance, our services, and what to do in an emergency. If you don’t see your question here, feel free to contact us — we’re happy to help!
01.
General Questions
HVAC stands for Heating, Ventilation, and Air Conditioning. It refers to the systems used to regulate indoor temperature, humidity, and air quality in residential and commercial buildings.
We recommend having your HVAC system professionally inspected and serviced twice a year—once in the spring for your cooling system and once in the fall for your heating system. Regular maintenance helps improve efficiency and extend the life of your equipment.
The right size depends on several factors, including your home’s square footage, insulation, layout, and local climate. A professional load calculation can determine the ideal size to ensure energy efficiency and comfort.
Improving air quality can involve regularly changing filters, installing air purifiers, using UV lights, and keeping ducts clean. We can assess your system and recommend upgrades or solutions tailored to your needs.
02.
Services Info
We provide a full range of services including installation, replacement, repair, and maintenance for furnaces, air conditioners, heat pumps, ductless systems, and more. We also offer indoor air quality solutions and ductwork services.
Yes! We offer free estimates for new system installations and no-obligation consultations to discuss your heating and cooling needs.
Absolutely. All of our technicians are fully licensed, certified, and insured to ensure high-quality, reliable service you can trust.
Yes, we offer affordable maintenance plans that include regular tune-ups, priority scheduling, and discounts on repairs. It’s a great way to keep your system running efficiently year-round.
03.
Emergency Questions
An HVAC emergency includes issues like no heat during freezing weather, no cooling during extreme heat, gas leaks, strange burning smells, or complete system failure. If you’re uncomfortable or feel unsafe, call us right away.
Yes, we provide 24/7 emergency repair services. No matter the time of day or night, we’re here to restore comfort to your home as quickly as possible.
Call us at 251-402-8678. While waiting, you can check your thermostat settings, circuit breakers, and air filters to rule out simple fixes. Leave the rest to our trained professionals.
